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Wait Time and Other Information

I am running behind on all orders and wait times may be longer than listed below.

  • contributing factors to longer Wait times are due to supply issues from multiple vendors.

 

Order Wait Times 

  • Scent Articles - 4-6 Months
    • when a set of wood or metal scent articles are ordered separately, I work them into my current orders when I’m working on the wood and metal scent articles. Wait time is usually 6-8 weeks.
  • Dumbbells - 4-6 weeks
  • Collars - 2 to 4 weeks
  • Prong Collars - prong Collars will ship out directly as long as I have them in stock.
    • major supply issues from herm Sprenger Germany right now.

All items on the same order will be shipped together.  Longest Wait time applies. 

Scent Article Orders

  • All orders are custom made for each customer. 
  • The Current Wait Time is determined by your choices and the number of customers on the list. 
  • After payment is received, Materials will be ordered and cut for assembly.
  • There is a $50.00 fee for any changes to an order after payment is received.
  • No refunds will be issued past 7 days after payment is received.  (A 3% service charge will be deducted from each refund to cover charges incurred on my end.)